Product overview

Fake transactions from infected accounts, stolen payment tools, user impersonation, fake profiles claiming free trials and discount programs – these are examples of online fraud that generate large profits with low initiation costs. Retail companies are particularly vulnerable to this type of abuse. Dynamics 365 Fraud Protection provides effective protection against scams and fraud in e-commerce. The application focuses on protection against payment scams, detection of suspicious transactions and fraud, and improving the customer shopping experience.

Dynamics 365 Fraud Protection overview

Dynamics 365 Fraud Protection is a cloud-based solution that retail businesses can use to control and prevent online fraud. The application provides real-time data and analytics that help reduce the cost of fighting fraud, improve acceptance rates of legitimate transactions and support customer service. The application - implemented also as a part of Dynamics 365 suite - can be easily integrated with your existing order and payment management system.

D365 Fraud Protection helps you to:

Detect payment fraud and increase the number of transactions accepted by the bank
Provide employees with analytics and tools to catch and prevent fraud – the adaptive AI technology from Microsoft used in D365 Fraud Protection learns from the data it collects
Reduce fraud losses and operational costs with fraud protection and customer account creation controls
Minimise fraud and attacks on customer accounts with account creation monitoring – up-to-date, shared data provides a global view of fraudster activity, while sensitive company information and shopper privacy are protected
Ensure a seamless shopping experience and improve customer service
Improve customer service and shopping experience with detailed information about the risks associated with each transaction which the application provides

Machine learning in Microsoft Dynamics 365 Fraud Protection

Microsoft Dynamics 365 Fraud Protection uses a massive database built in collaboration with retailers who use the app in their businesses. Using machine learning algorithms, data collected in the cloud is processed on the spot to create patterns of fraud and then establish procedures to protect against it.

Dynamics Fraud Protection is based on technology that protects over one billion online transactions from Microsoft alone, generating millions of dollars in savings. ANEGIS will tailor the application to your e-commerce system and help you create a comprehensive diagnostic, analytics, and protection environment with Dynamics 365 Fraud Protection.

Microsoft Dynamics 365 Fraud Protection capabilities

Adaptive artificial intelligence protection

Patterns of false activity created by data-driven machine learning algorithms
Virtual assistant
Engine with configurable rules
Employee-supervised machine learning
Risk assessment for profit maximisation
Vendor administration portal
Azure Data Lake Storage service
Detection of fraudulent accounts

Insights from the fraud protection network

Knowledge Graph on Azure platform
API for transaction payload
API for Device Fingerprinting
Risk Assessment Score
Transaction Acceptance Booster
Reliable transaction information made available to the bank in real time
Location anonymisation for greater privacy
Condensed data

Safe and trusted data cloud storage

Seller and customer privacy and security
Tokens
Address derivation
Customer Escalation Support tool
Application as a stand-alone solution
Dynamics 365 integration
GDPR compliance
API or data upload

Hide

Selected functions

"Based on our cooperation, we confirm the experience, professionalism and realibility of ANEGIS employees. We recommend this vendor as a reliable business partner."

Ewa Franczak

"ANEGIS provided excellent support for our Dynamics AX Parent Company finance installation. Their consultants are top quality, highly effective professionals."

Marie Capes

Director of Finance and Administration, WPP London

"ANEGIS’ commitment and reliable approach were a key factor in our decision to work with them, and they continue to deliver in an effective and timely mannner."

Neil Hammond

IT Director, BUUK Infrastructure

"Our go-live was successful! Thank you to all of you. Let me repeat that I am really thankful!"

Dr. Rick Dannert

Project Manager, New Yorker

"Not only is the product great but the Talkdesk team has the capability to adapt to each customer, understand the business and think of ways for improvement. That was the most important thing for me."

Ludovic Magnier

Live Operations Platform Manager, Glovo

"We were looking for a solution that is reliable and flexible, that we could implement anywhere, anytime without any big changes in our infrastructure."

Wijnanda Benneker

Project Manager, Canon Europe

"Doctors and nurses are soldiers on the front line, so care continuity is critical. But we could not compromise the health of our own employees either. We didn’t think WFH for our contact center agents was possible, but we knew we had to do it."

Elias Farah

Chief Executive Officer and President, MEDFAR Clinical Solutions

"We looked at five different contact center companies and explored every one in depth. No one but Talkdesk had exactly what we needed in a Salesforce integration. The biggest advantage of Talkdesk is that the integration was already in place and ready to go."

Ross Whitington

Business Operations Associate, Shift

Add-ons

No items found.

Let's talk about your needs!

It will take a moment to fill out the 3-step form and we will contact you to discuss the details of your project.

step 1/3

Name*required

Surname*required

Job title*required

Company name*required

step 2/3

Email*required

Phone*required

VATID*required

Message

step 3/3

I hereby give my consent referred to in article 398, paragraphs 1 and 2 of the Act of 12 July 2024. - Law of electronic communication, for ANEGIS sp. z o.o. to send me commercial information (among others, offers promoting services and goods), including direct marketing - to the e-mail address and mobile phone number provided by me in the sent form. Within the framework of the granted consent, ANEGIS sp. z o.o. may use automatic calling systems or telecommunication terminal devices within the meaning of the aforementioned Act to send commercial information, including direct marketing.The administrator of your personal data is Anegis Sp. z o.o. with its registered office at Powstańców Śląskich 17 D, 53-332 Wrocław. Your data will be processed only for the purpose of handling your request and for as long as it is necessary to handle your request. You have the right to access, rectify, erase, restrict processing of your data, object to processing and to data portability. You may also lodge a complaint with a supervisory authority. The provision of data is optional but necessary for the handling of your request. Legal basis: article 6(b)(1) RODO - processing is necessary to take action at the request of the data subject before entering into a contract. If you have any questions, please contact us at: rodo@anegis.com.

Thank you for inquiry, we’ve passed it to our sales department, our representative will reach you back in his earliest convenience.

Oops! Something went wrong while submitting the form.

Porozmawiajmy o Państwa potrzebach!

Wypełnienie formularza zajmie chwilę, a my skontaktujemy się z Państwem, aby omówić szczegóły Państwa projektu.

krok 1/3

Imię*wymagane

Nazwisko*wymagane

Stanowisko*wymagane

Nazwa firmy*wymagana

krok 2/3

Email*wymagany

Telefon komórkowy*wymagany

NIP*wymagany

Wiadomość

krok 3/3

Wyrażam zgodę na przesyłanie mi przez ANEGIS odpowiednich zaproszeń, spersonalizowanych ofert, komunikatów prasowych i innych informacji.Administratorem Państwa danych osobowych jest Anegis Sp. z o.o. z siedzibą przy ul. Powstańców Śląskich 17 D, 53-332 Wrocław. Państwa dane będą przetwarzane jedynie w celu obsługi wysłanego zapytania i tak długo, jak to konieczne do obsługi zapytania. Mają Państwo prawo do dostępu do swoich danych, ich sprostowania, usunięcia, ograniczenia przetwarzania, wniesienia sprzeciwu wobec przetwarzania oraz przeniesienia danych. Mogą Państwo również wnieść skargę do organu nadzorczego. Podanie danych jest dobrowolne, ale niezbędne do obsługi zapytania. Podstawa prawna: art. 6 ust. b lit. 1 RODO - przetwarzanie jest niezbędne do podjęcia działań na żądanie osoby, której dane dotyczą, przed zawarciem umowy. W razie pytań prosimy o kontakt na: rodo@anegis.com.

Dziękujemy za zapytanie, przekazaliśmy je do naszego działu sprzedaży. Nasz przedstawiciel skontaktuje się z Państwem w najbliższym możliwym terminie.