Microsoft global leader in enterprise SaaS

The market for SaaS enterprise business applications, such as customer relationship management (CRM) and enterprise resource planning (ERP system), is small compared to on-premises software which still accounts for 85% of total enterprise software spending. The Microsoft enterprise SaaS portfolio includes the CRM and ERP Dynamics 365 platform.

Last quarter, the enterprise SaaS market generated $20 billion in revenues, a figure Synergy forecasts will continue to grow strongly “across all SaaS segments and all geographic regions”.

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