18.3.2026
Microsoft global leader in enterprise SaaS
The market for SaaS enterprise business applications, such as customer relationship management (CRM) and enterprise resource planning (ERP system), is small compared to on-premises software which still accounts for 85% of total enterprise software spending. The Microsoft enterprise SaaS portfolio includes the CRM and ERP Dynamics 365 platform.
Last quarter, the enterprise SaaS market generated $20 billion in revenues, a figure Synergy forecasts will continue to grow strongly “across all SaaS segments and all geographic regions”.
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